Parameters of Avalon Miner A15pro
| Hashrate | 221T |
| Power Consumption | 3662W |
| Power Efficiency | 16.8J/TH, -3%~+3% |
| Cooling | 2 x 12050 FANs |
| Operating Temperature | -5℃~35℃ |
| Noise | 75dB(Max) |
| Net Dimensions | 301mm *192mm* 292mm |
| Net Weight | 14.9kg |
| Gross Dimensions | 390mm *290mm *395mm |
| Gross Weight | 15.9kg |
| Accessory | Power Supply |


Purchasing Guidelines
1. If you have a bulk order, please contact us for assistance.2. The retail price above does not include shipping, customs charges, and taxes (if any).
3. After an order has been submitted, a request to cancel the order, refund any part of the ordered amount or change the ordered products will not be accepted.
Shipping Instructions
1.We may arrange different couriers to ship the item according to your destination,if you have specific requirement about the courier, please kindly confirm with us in advance.
2. Shipments will be scheduled once payment confirmed. Usually first pay first ship, kindly make the full payment if you need machines urgently.
3. Buyer is responsible for any customs delays or returns due to lack of proper documentation. Therefore, it is strongly recommended that you comprehend the local customs clearance policies and prepare all necessary customs documents in advance to avoid any customs clearance delays or unexpected costs.
4. If you have any question about the duty fee or tax, better consult the local shipping agents or contact us for assistance, we have to make sure you are clear about the duty and tax.
Warranty
1. A 360-day warranty is provided starting from the date of pick-up from the seller.2. The warranty only applies to the original purchaser who purchased the machine directly from CANAAN. Once the miner is resold, the warranty coverage becomes the responsibility of the re-seller rather than CANAAN.
3. More Terms & Conditions that apply to all orders,please check Our Policy-After-sales Repair Service Policy.
Attention
All pictures are for your reference only, the final shipment version shall prevail. Kindly feel free to contact us if you have any question,we are always here supporting you!(Click the button on the bottom right for a live chat)
About Canaan Avalon
Canaan inc. created the world’s first ASIC Bitcoin miner and is also the first mining machine manufacturer to be listed on the Nasdaq. Canaan is dedicated to developing and selling Bitcoin mining machines and related services. Canaan’s headquarters are in Singapore and operates offices in China, North America, and Central Asia. Its machines are sold in 21 countries and regions around the world. Currently, Canaan is focusing on the development of “green mining” as a strategic approach, continuously promoting the upgrading of technology, products, and services.How to buy?
Please contact our customer service

Processing & Shipping Time
In-stock miners will ship within 3 business days. For bulk orders, please allow an additional 1-2 days via DHL Express, UPS, FedEx, or TNT.
Pre-order miner delivery times depend on the factory schedule. Estimated delivery dates are provided on the order page, but delays may occur due to production issues.
Shipments are processed on a first-paid, first-shipped basis. Once full payment is received, we aim to ship as quickly as possible. Payments via wire transfer (T/T) may take 3-7 business days to verify, while cryptocurrency payments typically take a few hours to 1 business day.
International shipping usually takes 5-8 business days, with remote locations potentially requiring 8-10 days.
*All sales are final and non-refundable. Please understand, this is an industry standard.

Payment Policies
All products listed on our website are priced in US Dollars.
We accept payments via bank wire transfer or online cryptocurrency payment (BTC, ETH, KAS, USDT, USDC).
If you prefer offline payment, you can contact our online customer service.
Important: All cryptocurrency payments received on the website are automatically converted to USDT. If a product is out of stock, we will contact you for a refund. The refund will be based on the USD price at the time of your original order.

Taxes & Custom Duties
We offer DDP (Delivery Duty Paid) shipping to some countries, including the United States, Canada, Dubai, and certain EU countries.
If you require DDP shipping, please contact our customer service. For countries without DDP shipping or for standard shipping, we can help reduce taxes by providing a lower invoice value.
Customs duties are not included in the total price. You will need to pay them once the goods arrive in your country. Simply contact your local logistics company to settle the fees. If needed, we can provide a commercial invoice with a declared value of your choice.
Please notify us immediately if customs requests documents, as improper filing may lead to higher fees or delays. We can provide the necessary documentation.

Warranty & Buyer Protection
For new, factory-sealed miners, the warranty is typically 12 months or 6 months, depending on the factory's policy, starting from the production date.
The company is not responsible for issues resulting from failure to follow the provided instructions, specifications, or alterations to the product.
For used mining machines, there is no warranty or after-sales service; however, before shipment, we will provide mining machine testing videos to ensure you understand its performance. Once you confirm acceptance, we will proceed with full communication and arrange shipment.
Transportation and any other costs related to product returns are the responsibility of the purchaser.
The repair period will depend on the nature of the issue.

Customer FAQs
How long does it take to mine a Bitcoin?
The mining machine is calculated based on its daily output revenue, the time required to recover the investment cost of the mining machine, and the return rate, which is more valuable. There are many factors to consider when mining a coin, and it cannot be simply stated in one sentence!
Can I pick up the machine myself?
Yes, we offer self-pickup options. We have warehouses in Hong Kong, and the United States, so you can choose the nearest location based on your needs. Alternatively, we can also ship the machine to your forwarder's address.
Are miners purchased through you new?
Yes, we only sell brand new, factory-sealed miners. Apexto Team purchases equipment directly from the factory, ensuring all products are new and unused.
Typically, miners are shipped directly from the warehouse without opening the packaging. We only open the packaging for testing if requested by the customer before shipment.
Is there a minimum order quantity for miners?
No, there is no minimum order quantity. We cater to miners of all scales and understand that many investors prefer to start small before committing to larger investments.
Can l visit your warehouse in person before placing an order?
Yes, we welcome customers from all over the world to visit our warehouse. If it's not convenient for you, we can arrange an online video meeting or video call.
